Privacy Policy

MOAI Lab Inc. (hereinafter referred to as "the Company") recognizes that the personal information entrusted to us in the course of our business operations is a critical asset that must be protected. This includes the personal data of our customers, employees, and other stakeholders. We establish clear policies for handling personal information and are committed to its appropriate protection.

Collection of Personal Information

We may request personal information from customers in the following cases:

• When requesting materials from our website
• When filling out surveys at events or on our site
• When making an inquiry

The personal information we collect may include:

• Name
• Email address
• Company name
• Job title
• Work address, etc.

Purpose of Use of Personal Information

We handle personal information for the following purposes:

• To improve our products and services
• To provide customers with the latest updates on our products and services
• To inform customers about events, seminars, and campaigns
• To send surveys and other requests for feedback to enhance our products and services
• To contact customers when necessary

Any changes to the purposes of use will be limited to those reasonably related to the original purposes. If we make any changes, we will promptly update our website with the revised purposes.

Management of Personal Information

We manage personal information appropriately and will not disclose it to third parties except in the following cases:

• When we have obtained the customer's consent
• When required by law
• When there is an urgent need to protect a person's life, body, or property, and obtaining prior consent is difficult

Updating Personal Information

If a customer requests corrections, suspension of use, or other updates to their personal information, we will respond promptly. In such cases, we may require verification of the customer’s identity.